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Projects
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Designed flyers and programs for "The Curious Savage" - Ritenour High School play |
Created "Got Training" poster for internal use - MCI WorldCom |
Tested the beta release of City of Heroes, City of Villains, Going Rogue, and City of Heroes: Freedom |
Tested the beta release of Champions Online |
Tasked with numerous envelope designs for special events - Charter Communications |
Modeled an entire CTF level for Unreal Tournament - Westwood College |
Tested the beta release of World of Warcraft: Cataclysm |
Finalist in "Obsessed With Better" logo design - Charter Communications |
Tested the beta release of DC Universe Online |
Testing the beta release of Star Wars: The Old Republic |
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Education & Associations
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Westwood College: BA in Game Art and Design |
Multiple Dean's List Awards |
Member of WOL IGDA Game Development Club |
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Work History
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Service Activations Specialist Complex |
2006 - present |
- Monitor Service Activations representatives to ensure accuracy and adherence to processes
- Develop new processes that improve efficiency
- Train Service Activations representatives on policies, processes, and new software
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Day of Install Representative |
2005 - 2006 |
- Troubleshot VoIP telephone installations
- Assisted other DOI representatives with difficult issues
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Data Activations Engineer I |
2004 - 2005 |
- Assigned Core router ports and IPs for customer use
- Configured Adtran, Fibex, Cisco, Juniper, and PSAX devices
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- International Marketing Group
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Assistant Warehouse Manager |
2002 - 2004 |
- Supervised shipping and receiving department to ensure customer satisfaction through on time and accurate handling and delivery of high end products
- Managed employees and inventory
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Frame Relay Technician |
1997 - 2002 |
- Trained fellow employees in the use of various programs
- Assisted in software transition
- Assisted customers with router configurations (i.e. Cisco, Paradyne, Motorola, etc.)
- Helped create training documents for network systems
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Retail Store Clerk |
1995 - 1996 |
- Performed store manager functions such as cash handling, register balancing, opening and closing procedures, and product cost adjustments
- Stocked shelves and maintained inventory
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- United States Marine Corps
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Comm. Center Operator (Corporal / E-4) |
1990 - 1994 |
- Supervised data communications center
- Learned computer troubleshooting skills
- Assisted LAN administrator in his duties
- Delegated duties to others when needed
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